List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Select type of communication medium to use according to situation/event and organisational requirements for recording communications
Receive, confirm, and acknowledge live communications from diverse communication channels following organisational protocols
Prioritise incoming communications to determine the order in which to undertake actions
Use call signs, communication protocols and industry terminology in accordance with organisational requirements
Comply with communication systems, security and confidentiality protocols
Record information and complete logs as required by organisational procedures
Provide professional, timely responses to email and/or text messages using formal and informal language to suit context and recipient and in line with organisational protocols
Prepare formal correspondence, documents and reports that meet organisational communication requirements and purpose
Anticipate impact of written communication on target audience, and apply objective and persuasive language
Review and amend written communication to meet organisational standards of expression and presentation and submit within required timeframes
Reiterate key messages to clarify understanding
Determine urgency and priority of situations
Provide timely and accurate information and instructions
Articulate clearly and concisely using standard terminology, following communication procedures and protocols relating to type of communication and message recipient
Exchange critical safety information and escalate to required personnel in line with emergency protocols and organisation’s escalation process
Use professional, confident, respectful language to communicate information, opinions, instructions, and arguments in accordance with organisational communication policies
Use debriefings with team members to address or question unsafe behaviours, time overruns and unplanned delays to maintain and improve safe production
Use negotiation techniques to gain agreement when dealing with reluctance or objections to implementing instructions
Follow organisational policies to minimise conflict and resolve issues through respectful and constructive discussion
Adapt communication to cater for diverse audiences and situations

Assessment Cover Sheet

RIICOM401 - Communicate effectively in a remote work environment

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

RIICOM401 - Communicate effectively in a remote work environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: